Return and Refund Policy

Return Eligibility
We want you to love your purchase! If something’s not right, you can return most items within 30 days of receiving them. To be eligible, items must be unused, in original condition, and in their original packaging with all tags and accessories. Some items—like perishable goods, personal care products, and custom orders—cannot be returned.

How to Start a Return
Starting a return is easy. Just contact our customer service team at [your email address] or call [your phone number] with your order number and reason for the return. Once we approve it, we’ll send you return instructions. Return shipping is on you unless we made a mistake (e.g., sending the wrong or defective item).

Refund Process
Once we receive your return, we’ll inspect the item and let you know whether your refund is approved. If so, we’ll process it back to your original payment method within 5-7 business days. Please note that shipping fees are non-refundable unless we’re at fault.

Exchanges and Defective Items
If you receive a defective or damaged item, let us know within 7 days of delivery. Just send us the order details and pictures of the damage. We’ll be happy to offer a replacement, refund, or store credit, depending on the situation. Please note that exchanges can only be made for defective or damaged products.

Need Assistance?
We're here to make your experience with us smooth and enjoyable! If you have any questions about our return and refund process, or if you need help with your order, don’t hesitate to reach out to our customer service team. We're always ready to help.